Potomac Total Fitness FAQs

Welcome to Potomac Total Fitness! We work hard every day to provide an exceptional workout experience for our members. Whether you are a first-time gym user or a long-time member, our goal is to make sure all your fitness needs are met. 

Here are a few frequently asked questions about PTF policies and membership. If you have any additional questions, we have staff available onsite 24 hours a day to assist you. 

What days are you open?

Potomac Total Fitness is open 24 hours a day, 7 days a week, 365 days a year! And our facility is always staffed for your safety and security.

 

Do you offer classes or personal training?

Yes!  We have over 35 different classes each week with professionally certified group exercise instructors, including spin classes every day of the week. We offer classes as early as 5:15 AM and as late as 6:00 PM.  See our website for more details by clicking here

We also offer one-on-one training with personal trainers.  All our programs are the perfect fit for you. That's because our certified professional trainers customize programs for every individual at every level of experience. Contact our front desk staff for more information or to schedule a session.

 

Do you offer childcare?

Yes, we do! Our professional daycare staff offers kind, caring, professional attention to your children's needs in our clean and spacious daycare center. You can concentrate on your workout at PTF secure in the knowledge that your precious little ones are being cared for in a safe and enjoyable environment.

Our monthly rates are $20 for the 1st child, each additional child is $10/mo. Drop-in rates are $5 per/day.

DAYCARE HOURS:

Sunday - Saturday MORNINGS / 8:30am -12:30pm

Monday - Thursday EVENINGS / 4:00pm - 7:30pm

(Closed Friday - Sunday Evenings)

Ages: 8 weeks - 12 years old / We do not accept children during the last 1/2 hour of each shift.

 

Do you have a dress code?

Our dress code is minimal. We want you to be comfortable as you work out, but we do have a few rules. Shirts are required at all times. No soiled, greasy, or mud-caked clothes or shoes. No open-toe shoes, sandals, or flip-flops. No clothing with inappropriate messaging that a reasonable person would find offensive.

 

How old do I have to be to join PTF?

Anyone who is 18 and over, with a valid ID, is welcome to become a member. The minimum age to join is 10 with parental permission and children, ages 10 -15, must be accompanied on the floor by a parent at all times.  Ages 16 – 17 can have a waiver signed by their parents allowing them to come in and exercise without parents. 

 

What if I have questions or need help with my billing/payments?

Please call or stop by the front desk and our staff will answer any questions or work to resolve any billing issues.
 

Can I pay my membership fees online?  

Absolutely!  CLICK HERE

 

How do I cancel my membership?

While we would hate to see you go, we make it as easy and painless as possible. All monthly contracts require a 30-day cancellation notice. Please come into the facility to sign paperwork and know that you are always welcome back!

 

Do you offer any discounts?

We are proud to offer Military and First-Responder discounts as our way of saying Thank You!
Please stop by our front desk for more information.